- Comprehensive Customer & Supplier Management
- Maintain detailed records of all your customers and suppliers, including names, contact information, email addresses, photos, national IDs/passports, and company incorporation certificates.
- Easily access and manage customer and supplier data for better communication and collaboration.
- Efficient Lead & Enquiry Management
- Capture and manage leads and inquiries from potential customers effectively.
- Track lead follow-up updates, assign leads to specific agents, and monitor lead conversion rates.
- Stay on top of your sales pipeline and identify potential opportunities.
- Streamlined Support Ticket Management
- Capture and manage customer support tickets efficiently.
- Track ticket status, assign tickets to specific agents, and monitor resolution times.
- Provide timely and effective customer support to enhance customer satisfaction.
